Here are some Frequently Asked Questions.
Contact our customer service department via WhatsApp at this number: +961 236623, or contact us
We care about your satisfaction and want you to have a positive experience shopping on our website.
Purchased training classes cannot be returned once received.
However, all items sold by this website can be returned within a period of 5 days from receiving the order, under certain conditions.
Not all items available on LikeAlexandra.com are covered by warranty. However, we ensure to deliver your packages in good shape. If any damage or defect occurs, kindly contact us via WhatsApp within 5 days of receiving the package, and we will address your concerns.
If the mistake is on our end (defective item, broken item, or order errors), you won’t incur any shipping charges. However, if it’s a customer request, then the delivery charges must be paid.
Since we provide complete information and real photographs of the products on the website, refunds are not eligible.
You can opt for a replacement or exchange the product for a full replacement or another item. If the same model is unavailable, we will issue you store credit that can be used at any time in the future.
Our policy states that the shipping fee will be calculated at the checkout based on the country. Shipping charges associated with the return of a product are non-refundable.
If you still have any further questions, please contact us
